Returns
A Return Authorization must be approved prior to any item being returned. To obtain an RMA, please email parts@commercialhvacparts.com.
All items must be new, unused, in the original packaging and in resalable condition.
Please include copy of RMA with returned parts.
Electrical parts are subject to inspection before credit will be issued.
Current stock items
- 30 days from purchase – No Restock Fee
- 31-90 days from purchase – 25% Restocking Fee
- Over 90 days – No Returns
Non-stock items
Restock fee is subject to Manufacture’s Return Policy
No returns will be allowed on
- Special Order Items
- Obsolete and/or Discontinued Items
- Damaged Items
Warranty
Defective Materials – Request an RMA from parts@commercialhvacparts.com. You will receive an RMA with instructions on how to return the merchandise and receive a full credit or replacement merchandise.
Damaged Shipment
If you received a part that was damaged, please email us at parts@commercialhvacparts.com.
Sales Tax
Orders shipped outside of TX will not be charged sales tax.
Order shipped within TX will be charged standard tax rate.
Capacitors
Comparable capacitors may be substituted depending on availability.